Andreas van Hooijdonk said:
Well, I hadn't intended this OT to go on so long, but since a lot of us use
a GPS and a cell phone for safety...
The answer may be: some of the problems may be due to that particular model
of Nokia (3560). One of my hiking partners has the exact same service plan,
but an older model of Nokia (by 1 year), and he can often get a call through
when I can't. Both phones are digital + analog. I've tried to get AT&T to
trade me the older model phone for my new phone, but no dice. I have paid
$25 to get a replacement of the same model, because AT&T was sure that
particular phone was defective... and have the exact same problem. I've
repeated this test at least 5 times -- able to call on his phone, not on
mine.
First, I was able to make calls from mountain tops for the first two months.
Then I revisited the same summits and was not able to make calls. Now, my
friend and I both take out our phones; his shows a signal strength of 2
bars, mine shows 4 or 5 (out of 5). If I manually search for service, the
phone tells me I have AT&T. I call a number, and immediately get a fast
busy signal. Repeat dialing brings the same result. He then gives me his
phone, and the call gets through -- to the same phone number. I try my
phone again, and get the same fast busy signal.
Back when this whole business started 8 months ago, I called AT&T wireless.
They first told me that my local rep had mistakenly sold me a digital-only
phone; that proved not to be true. I went back to the local store, where I
was offered a different model for $100, with no guarantee that it would work
any better. Several reps told me that I shouldn't expect service in the
mountain areas; I replied that the coverage maps showed service in those
areas, and those coverage maps were the reasons I bought their service.
They were unmoved by this argument (phone companies are not tied to promises
in the USA).
I just found the coverage maps again... and they still show coverage in
those areas (that for me cause problems). And there is coverage; just not
for my phone. I have been incredibly amazed by how indifferent AT&T is to
this problem.